Help center

Everything you can do with SENTINEL

Your reference for the SMS commands, tips, and contact info.

Getting started in 60 seconds

  1. Text START to (833) 983-5481.
  2. Answer a few quick onboarding questions (name, brokerage, specialty, farm ZIPs).
  3. Confirm SMS consent (TCPA requirement - takes one reply).
  4. You're in. Text any WA address or command from the list below.

You get 14 days of full Pro access for free. After that, Base is $25/mo and Pro is $49/mo. Cancel anytime by texting STOP.

Commands

You don't have to use commands - SENTINEL understands natural language. But if you know what you want, commands are faster:

[any address]

Property intel from county records

COMPS [addr]

Adjusted comparable sales

HAZARD [addr]

Disclosure-grade hazard report

RISK [addr]

Hazard + flood zone summary

MARKET [ZIP]

Neighborhood market stats from Redfin

PERMITS [ZIP]

Recent building permits in a ZIP

LEADS [ZIP]

King County delinquent-tax parcels (Pro)

COURT [addr]

Per-property court records (Pro)

VALUE [addr]

Estimated market value

PREP [addr]

Listing appointment briefing

ANALYZE [addr]

Deep multi-source property analysis (Pro)

NET [price] [county]

WA seller net sheet with REET math

COMPARE

Compare multiple offers side by side

TALK [topic]

Talk tracks: fsbo, expired, objections

COACH [scenario]

Real-time deal coaching

SCRIPTS [scenario]

Bespoke copy for a specific situation

FARM [ZIP]

Territory report for your farm area

SELLERS [ZIP]

Predicted seller signals (Pro)

SOCIAL [topic]

Social media post with hashtags

LISTING [addr]

Generate listing description

ADD CONTACT

Add to SOI: ADD CONTACT Name Phone Type

CALLED [name]

Log a call + capture FORD notes

SOI

Sphere of influence health report

NEW DEAL

Track a deal: NEW DEAL addr, side, MA, close, price

DEALS

List active deals with next deadlines

TIMER [addr]

Countdown to next deadline

EMAIL

Toggle email delivery of long reports

ALERTS

Manage alert preferences

REFER

Get your referral code

UPGRADE / PLAN / BILLING

Manage your subscription

HELP

Get the full command list

STOP

Unsubscribe from SMS

Tips from the field

Frequently asked questions

Is the data real or AI-generated?

Property, assessor, hazard, permit, and market data are pulled from real public sources (King/Pierce/Snohomish County assessors, WA DNR, FEMA NFHL, Redfin). Coaching, talk tracks, and content generation use AI. All math (REET, commissions, net sheets, deadlines) is deterministic code - no AI guessing.

Do you have MLS access?

No. SENTINEL is built specifically to work without MLS access, using free public data sources. This keeps the price low and works regardless of your brokerage affiliation. The tradeoff: comps come from recorded sales (county records), not MLS listings.

What counties do you cover?

Deep coverage: King, Pierce, and Snohomish. We're hyper-focused on Western Washington. Other WA counties may return limited results.

Is my client data private?

Yes. Your SOI contacts, deal info, and conversation history are stored privately to your account. We never sell data or share it for marketing. See our privacy policy.

What if the data is wrong?

Text FEEDBACK with the address and what's off. We log it and investigate. County assessor data can lag real closings by 30-90 days, so new sales may not appear right away.

Can SENTINEL write a CMA for my client?

SENTINEL can generate the raw inputs for a CMA (comps, market stats, price range) but should never be handed to a client as a complete CMA. Always review, adjust for property-specific details, and append "verify with your broker."

What happens at 2 AM?

SENTINEL responds to agent-initiated queries 24/7. We only respect WA quiet hours (8 PM - 8 AM PT) for proactive messages (morning briefings, deadline alerts). You can always text us and get an answer.

How do I cancel?

Text STOP at any time to unsubscribe from SMS. Text BILLING to manage your subscription through Stripe. No hoops, no retention calls.

Contact

Email craig@sentineliq.net or text FEEDBACK to (833) 983-5481. We actually read every feedback message.

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